Privacy policy

Last updated: May 20, 2025

Privacy Policy

At Heartbreak Hustle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products (physical or digital), or interact with our brand.

1. Information We Collect

When you browse or shop at https://heartbreakhustle.com, we collect:

Personal Information You Provide:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number (optional or for shipping/SMS updates)

  • Payment information (secured via Shopify and processors like Stripe or PayPal)

  • Communications you send us

Automatically Collected Data:

  • IP address

  • Browser/device type

  • Pages visited and site behavior

  • Referring site or ad

This data is collected through cookies and analytics tools like Shopify, Google Analytics, Facebook Pixel, and Klaviyo.

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill orders

  • Deliver physical and digital products

  • Send order confirmations, tracking, or download links

  • Respond to customer support requests

  • Send promotional emails or SMS (with your permission)

  • Improve our store and user experience

  • Comply with legal or tax regulations

3. Marketing Communications

If you opt in, you may receive:

  • Promotions and discounts

  • Launch alerts and restocks

  • Digital freebies or content

  • Cart reminders and follow-ups

You can unsubscribe anytime via the link in our emails or reply STOP to SMS messages. We use Klaviyo to manage our email/SMS marketing securely.

4. Sharing Your Information

We do not sell or rent your personal data. We only share it with trusted service providers who support our business, including:

  • Shopify (store hosting & checkout)

  • Stripe, PayPal, Shop Pay (payment processors)

  • Klaviyo (email & SMS marketing)

  • USPS, UPS, etc. (shipping carriers)

  • Meta, Google (for advertising and analytics)

They are contractually obligated to protect your information and use it only for specified purposes.

5. Cookies & Tracking

We use cookies to:

  • Improve site speed and experience

  • Save your cart and preferences

  • Track behavior to improve ads and performance

You can manage or block cookies via your browser settings.

6. Data Retention

We retain your data only as long as needed to fulfill our obligations or for legitimate business or legal purposes.

7. Your Rights

You have the right to:

  • Access or request your data

  • Request corrections or deletion

  • Opt-out of marketing at any time

Email us at Kayvee@heartbreakhustle.com with your request.

8. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect data from minors.

9. Security

We use SSL encryption and trusted third-party platforms to keep your data safe. While no method is 100% secure, we follow industry best practices to protect your information.

10. Changes to This Policy

We may update this policy occasionally. Any changes will be reflected on this page with the updated effective date.

11. Contact Us

For questions or concerns, contact us at:

Heartbreak Hustle
Email: Kayvee@heartbreakhustle.com
Website: https://heartbreakhustle.com
Mailing Address: [Insert Business Mailing Address]